At Odogwu Gadgets, we aim to ensure you are satisfied with your purchase. However, if you are not completely happy with your product, you can return it under the following conditions:
1. Eligibility for Returns
- Returns must be initiated within 7 days of receiving your order.
- The product must be unused, in its original packaging, and with all accessories intact.
2. Non-Returnable Items
- Perishable goods, intimate or sanitary products, hazardous materials, or items marked as final sale are not eligible for returns.
3. Process for Returns
- Contact us at admin@odogwugadgets.ng to request a return. Include your order number and reason for return.
- After approval, we will provide instructions on how to ship the product back to us.
4. Refunds
- Refunds will be processed within 14 days of receiving the returned product, subject to inspection.
- Refunds will be made via the original payment method.
5. Exchanges
- If you receive a defective or damaged product, you may request an exchange within 7 days of delivery. Contact us to arrange for an exchange.
For further assistance, contact us at admin@odogwugadgets.ng.